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What Our Clients Say About Their Unforgettable Journeys
Trustindex verifies that the original source of the review is Google. We had not been on a tropical vacation in 20 years so it was great to have Kelly's assistance from start to finish! She started by helping us decide which destination would suit us best - Punta Cana in the Dominican Republic - and then she helped narrow down the search by providing us with just a few reputable resorts to choose from. We had lots of questions and she was very helpful and patient with us :) She provided us with all of the information we needed in order for our travel days to go smoothly. When a last minute issue came up with our personal insurance, she was immediately available to help us! When we arrived at the resort, Dreams Flora Punta Cana, we experienced a challenge with room placement and she was just a text away ready and willing to help us work it out! We absolutely loved Dreams Flora Punta Cana and will definitely be going back! The resort was breathtaking, immaculate, very clean, and well maintained. We enjoyed a magnificent ocean view from our room as well as preferred guest service which came with a bunch of perks including our very own butler! Our room felt luxurious and the bed was even more comfortable than ours back home! The staff were so friendly and quickly became our friends. The food was excellent and the entertainment was very impressive. We felt so pampered and were truly able to relax and enjoy our family vacation. Thank you Kelly!
Owner's reply
Thank you so much for taking the time to leave me a review! I really do appreciate all the feedback. It was such a pleasure working with you and I think we nailed it with the resort choice!! I can't wait to plan your next advenuture, thank you again Terrilee and Happy New Year!!Trustindex verifies that the original source of the review is Google. My husband and I recently got married at Riu Vallarta. Kelly Carriere was fantastic to work with. She worked within our budget for what we wanted. She was very professional and easy for my guests to work with. The only thing I wish could have been different was if she was able to work arranging with some of our out of province guests, however because the airline wasn't flying out of their particular city, Kelly was limited with what services she could offer them. I would highly recommend her services regardless.
Owner's reply
Thanks so much for taking the time to leave me a review, I really appreciate it! It was an absolute pleasure workind with you and your guests, what a great group!! Unfortunate about the delays on the way home, it was almost perfect ;)Trustindex verifies that the original source of the review is Google. Could not have been happier using Kelly for our group family vacation to an area unfamiliar to us. Kelly was helpful with the suggestions and prompt to reply to the variety questions from our group. Negril was beautiful, just what we anticipated and was described by Kelly...clear blue water, wonderful beach and amazing weather. The recommended excursions were wonderful...great family memories!! Thank you.
Owner's reply
Thanks so much for taking the time to leave me a review Kyle!Trustindex verifies that the original source of the review is Google. We had the best time in Cancun, at the Dreams Vista Resort. Being older, we just enjoyed being at the resort. Have a preferred pkg entitled us a wonderful experience at the roof top pool, exceptional interaction with all employees. We felt special every day. The many food choices daily , the evening entertainment etc was fun. Made us think we could do that again next year .. God-willing Thank you Kelly for making all our arrangements. It was seem less from there.
Owner's reply
I was thrilled to read your wonderful review! So thankful everything went smooth, I look forward to working with you again Jo-Anne.Trustindex verifies that the original source of the review is Google. A friend recommended Kelly to us and we were very happy with her knowledge about the resorts. Everything went smoothly and we liked that she was there if we needed while on vacation. Highly recommend Kelly!
Owner's reply
Thanks Amy, so happy you found me! I look forward to working with you in the future!Trustindex verifies that the original source of the review is Google. Trip was wonderful. Resort is quaint and fun. Weather was hot every day. Pool and drinks were well enjoyed and food was diverse and well organized. We really enjoyed ourselves.
Owner's reply
So happy you enjoyed your vacation at The Club Barbados Resort and Spa, thank you for the continued support Lizanne ;)Trustindex verifies that the original source of the review is Google. Kelly is fantastic! I have been booking vacations with her for the last few years, and will continue to book with her for the foreseeable future. In 2023, she assisted with my destination wedding. Planning a wedding is such a stressful time to begin with, but she helped get my group of 15 people to and from, and made the process so easy. Even when we were abroad, if we had a question or concern, she was always quick to reply! Our last trip was to Jamaica (1st time), and it was great! She suggested activities and provided information when it came to transfers, etc. (all of which I will proceed with on my next vacation). Kelly loves to provide options! Between ways to travel, locations and resorts, there is always options to choose from!
Owner's reply
Thank you so much Krisstina for the lovely post, so heartfelt! I love working with you and I look forward to your calls each year! Can't wait for the next adventure!Trustindex verifies that the original source of the review is Google. Kelly is very accommodating, and keeps in touch. Been using her services for years.
Owner's reply
Glad you made it home safely Wayne, hope you enjoyed your well deserved vacation!! Thanks so much for your continued support!!Trustindex verifies that the original source of the review is Google. Kelly helped me with my first trip to Jamaica and was very helpful with everything! She responds quick, and answers any questions you may have. This was my first time using a travel agent and I was very happy it was Kelly! I will be using her for all my future trips!
Owner's reply
Thanks so much!! I loved working with you as well, so excited for your next adventures!!!Trustindex verifies that the original source of the review is Google. Kelly was great to work with from start to finish. She was helpful and friendly through the process. I really appreciated the welcome home email and to ask how the trip was. I’ve done a few all inclusive trips before, but this was the first time I used a travel agent. If you’re new to traveling or just looking for some extra assistance, I highly recommend Kelly!
Owner's reply
Thanks for taking the time to write this Melissa, I really appreciate it. It was a pleasure working with you and your family. Hope you had a wonderful week in Mexico!
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